Al-Uroush Automotive, BMW Importer in Iraq is looking for BMW Product Genius for Erbil Branch. 


Tasks and activities of the role:
• Informs clients of product specifications of all BMW products and features
• Answers operating- and how-to-use questions (non-technical consultancy)
• Uses conversations with customers to fill in and maintain data in the customer database (after the conversation)
• Bridges Aftersales waiting time for customers by presenting features and new technologies
• Provides additional marketing material if requested and gathers necessary contact information to send/email it
• Acts as an ambassador and creates a passion for BMW brand and products
• Ensures a brand-related customer/visitor treatment at the dealership/Brand Store
• Prepares the showroom and keeps it attractive for customers
• Accomplishes dealer events to present products and technologies to a wider audience
• Keeps himself/ herself up to speed on new products, offers, (technical) features, services, brand and competitive information
• Keeps/ increases the product knowledge within the dealership at/ to a high level
• Performs the need analysis during the contact with the customer
• Hands over the customer and required information to the Sales Advisor when purchase interest is expressed
• Assists Sales Advisor with product insight when they are involved in a sales conversation with customers and need further technical insights
• Manages test drives and provides product information to customers during test drive
• Performs vehicle handovers and explains features in the car answering operating questions

Qualifications:
• Bachelor Level or equivalent (Auto Mechanics or equal by experience).
• Driving license.
• Experiences in handling and supporting (premium) customers
• Fluent in Kurdish, Arabic & English written, and oral.

In return, you will have the opportunity to work for one of the world’s leading luxury car brands, and to deal with customers from a wide range of backgrounds, and become part of Al-Uroush automotive one of the leading business groups in Iraq. 

Al-Uroush Automotive, BMW Importer in Iraq is looking for a Receptionist Officer for Baghdad Branch.

The most innovative automotive brand in the world needs a retailer network that shares the same outlook and values and strives to be number one. How do we achieve this? Through the people we employ.

Responsibilities:

·         Greet clients and visitors with a positive, helpful attitude.

·         Assisting clients in finding their way around the office.

·         Will play an integral role and link the customers with Sales, Service, and spare parts.

·         Responsible for the showroom traffic.

·         Announcing clients as necessary.

·         Preparing meeting and training rooms.

·         Preparing daily, weekly and monthly reports.

·         Motivated and fast learnable.

·         Answering phones in a professional manner, and routing calls as necessary.

·         Provide excellent customer service.

·         Scheduling appointments.

Requirements:

• A bachelor’s degree in a related field.
• A minimum of 3 years experience.
• Excellent interpersonal and communication skills.

• Flexible for Morning & Night shift.
• Proficient in all Microsoft applications.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.
• Fluent in Arabic and English, written and oral.

In return, you will have the opportunity to work for one of the world’s leading luxury car brands, and to deal with customers from a wide range of backgrounds and become part of Al-Uroush automotive one of the leading business groups in Iraq.

 

Job Description for a Cashier

Required skills:                

·         Basic knowledge of English.

·         Experience in working with MS Office.

·         Preferred to have knowledge in working with the “Auto line -Keyloop Drive” accounting system.

·         Experience with handling multi-currency dealings.

·         Excellent interpersonal skills.

Job Description:

·         Accurately process all customers / vendors and third parties’ receipt and payments of funds.

·         Ability to handle transactions accurately and responsibly.

·         Processing refunds and exchanges.

·         Resolving complaints.

·         Accepting payments, ensuring all prices and quantities are accurate and providing a receipt to every customer.

·         Balancing the cash register and generating reports for credit and debit.

·         Preparing and issuing cash in and cash out vouchers.

·         Posting the vouchers in the “Auto line -Keyloop Drive” accounting system.

·         Responsible for depositing and withdrawing cash from banks.

·         Responsible for collecting the payments from traders and corporate clients.

·         Performing daily accounting ledger recordings.

Working hours:

Full Time, 9 A.M – 5 P.M

Location:

Iraq, Baghdad- Arasat Al Hindia

Al-Uroush Automotive, BMW Importer in Iraq is looking for a Workshop Team Leader for Baghdad Branch.
 
Are you interested in working every day with one of the world’s most recognizable luxury brands? BMW is the Ultimate Driving Machine®️, and we’re seeking people who share the same passion and enthusiasm for our customers as they do for the BMW brand.
 
Responsibilities will include:

• Assess impact of delays, interruptions, or changes in plans and implement appropriate courses of action to minimize issues.
• Provide advice and technical assistance to team members.
• Review the monthly performance in collaboration with other team leaders to determine where improvements can be made.
• Analyse current procedures and activities to identify and present opportunities for improvement.
• Orient new team members (e.g. explain work hours, procedures, use of equipment, etc) to familiarize them with work surroundings.
• Explain job expectations and procedures to ensure new team members understand their duties.
• Coach and develop the job-related skills of team members to facilitate improvements in their job performance.
• Maintain good relationships with customers by meeting and exceeding their expectations.
• Undertake additional related responsibilities as required.
• Ensure that all the technicians are with up-to-date training.
 
Specific Skills required

• At least 3 years experience as a BMW-certified Workshop Team leader/Supervisor with a further workshop background.
• Automotive systems (vehicle layout, function, and location of parts)
• Knowledge of BMW mechanical issues, warranties, service, and general repairs
• MS Office
• Technically competent with the ability to train others on BMW
• Organizational ability
• Detail oriented
• Good communication in English - written and oral, Arabic a plus
• Leading & Supervising
• Team Orientation
• Customer & Quality Focus

In return, you will have the opportunity to work for one of the world’s leading luxury car brands, and to deal with customers from a wide range of backgrounds, and become part of Al-Uroush automotive one of the leading business groups in Iraq. 
We offer you a rewarding job, excellent working conditions, and attractive remuneration in a successful automobile retailer.
• Competitive base salary and lucrative commissions.
• Ongoing training and development.